To automatically respond to Instagram mentions using AI, follow these steps:

1. Go to your Chatfuel settings and click on the "Channels" tab.
2. Select "Instagram" and you'll see options to add a story mention reply, a persistent menu, conversation starters, and more.
3. Choose the "Story Mention Reply" option.
4. Create a new flow for the story mention reply.
5. Add a condition to check if you've interacted with the user in the last 24 hours. If you have, don't send a message to avoid overwhelming them.
6. If you haven't interacted with the user in the last 24 hours, use the OpenAI action to generate a personalized response thanking them for the mention.
7. Add the generated AI text to the message content and publish the flow.
8. Go back to your Instagram channel settings and select the flow you just created for the "Story Mention Reply" option.
9. Save the changes, and now whenever someone mentions you in their Instagram story, your AI-powered response will be automatically sent.

Remember, you can customize the flow to suit your preferences, such as adjusting the time frame for previous interactions or modifying the AI prompt to match your brand's tone and messaging.

To set up the Instagram Mention Reply Flow, follow these steps:

1. Go to the "Settings" section and click on the "Channels" tab.
2. Select the "Instagram" channel and you will see various options, including "Story Mention Reply".
3. Create a new flow by clicking on the "Add" button.
4. In the flow, add a condition to check if you have interacted with the user in the last 24 hours. This will help you avoid overwhelming the user with too many messages.
5. Add an "Open AI" action to generate a personalized response thanking the user for mentioning you in their story.
6. Customize the prompt for the Open AI assistant to ensure the response is friendly, concise, and aligned with your brand.
7. Add the generated response to the text content and publish the flow.
8. Go back to the "Instagram" channel settings and select the flow you just created under the "Story Mention Reply" option.
9. Click "Save" to apply the changes.

Now, whenever someone mentions you in their Instagram story, the flow will automatically check if you've interacted with them recently and, if not, send a personalized message thanking them for the mention.

To personalize the AI-generated response, follow these steps:

1. In the "Open AI" action, provide a detailed prompt that describes the purpose and tone of the response you want the AI to generate. For example, you can instruct the AI to be "helpful and friendly" and to thank the user for mentioning your business in their Instagram story.

2. Ensure the response is concise, typically under 3 sentences, to keep it focused and engaging.

3. Save the AI-generated response to a custom field, such as "AI Text", so you can easily insert it into the final message.

4. In the "Add Content" action, use the custom field containing the AI-generated text to populate the message that will be sent to the user.

By following these steps, you can create a personalized and AI-powered response that will be automatically sent to users who mention your business on Instagram, helping to build engagement and strengthen your online presence.

To optimize your mention reply frequency, it's important to strike a balance between engaging with your audience and not overwhelming them with too many messages. Here are a few key considerations:

• Interaction Timeframe: You can set a condition to only send a reply if the user hasn't been interacted with in the last 24 hours, 60 minutes, or any other timeframe that suits your needs. This helps avoid sending multiple messages to the same person in a short period.

• Personalization: Craft your AI-generated responses to be friendly, concise, and tailored to the user's mention. This personal touch can be more impactful than a generic, automated message.

• Monitoring and Adjustments: Review your mention reply performance regularly. If you notice users becoming unengaged or providing negative feedback, consider adjusting your timeframe or refining your response content.

• Supplementary Engagement: In addition to the automated mention replies, also engage with your audience through other channels, such as responding to comments, sharing user-generated content, and initiating conversations. This well-rounded approach can foster stronger relationships.

The goal is to create a seamless and valuable experience for your audience, where your mention replies feel genuine and add value, rather than coming across as impersonal or intrusive. By optimizing your frequency and personalization, you can maximize the impact of this automated engagement strategy.

In this tutorial, we have learned how to set up an AI-powered Instagram mention response using Chatfuel. By creating a flow that checks if the user has been interacted with in the last 24 hours, we can avoid overwhelming them with too many messages. We then used OpenAI to generate a personalized and friendly response to thank the user for mentioning us in their Instagram story.

This automation can help you turn those mentions into leads or increase engagement and community on your Instagram account. Remember, the specific conditions you set up in your flow are entirely up to you, so feel free to adjust them to fit your needs.

If you have any questions or want to learn more about building AI chatbots, be sure to leave a comment below and subscribe for more videos on this topic.