To configure an automatic response for Instagram story mentions, follow these steps:

1. Connect your Instagram account to the platform.
2. Go to the settings and select the "Instagram" option.
3. You can now add a "Story Mention Response", a "Persistent Mention Response", a "Persistent Menu", and "Conversation Starters". You can also update permissions if needed.
4. Create a new flow and add a condition to check if the user has interacted with you in the last 24 hours. This helps avoid sending too many messages to the same person.
5. Add an OpenAI action to generate a personalized response thanking the user for the mention. Keep the response concise, friendly, and under 3 sentences.
6. Add the AI-generated text to the response field.
7. Publish the flow and select it under the "Story Mention Response" setting in your Instagram channel.

Now, whenever someone mentions you in their Instagram story, the system will check if you've interacted with them in the last 24 hours. If not, it will send them a personalized thank-you message.

To set up the workflow for an Instagram story mention response, follow these steps:

1. Create the flow that we will assign here. Go to your flows and click on "Add".

2. To avoid overwhelming people with too many responses, we'll add a condition to check if we've interacted with the person in the last 24 hours. You can adjust this time frame based on your preference, such as 2 hours or 60 minutes.

3. If the condition is met (i.e., we've interacted with the person in the last 24 hours), we won't do anything. However, if the condition is not met (i.e., we haven't interacted with the person in the last 24 hours), we'll send a message to thank them for mentioning us in their story.

4. To send the thank-you message, we'll use the OpenAI integration. Configure the OpenAI action to generate a concise, friendly, and appreciative response of less than three sentences.

5. Add the AI-generated text to a custom field, and then add the content to the flow.

6. Finally, go to your Instagram channel settings, select the "Story Mention Response" option, and choose the flow you just created. Save the changes, and the workflow will be activated.

Now, whenever someone mentions you in their Instagram story, the workflow will check if you've interacted with them recently and send a personalized thank-you message if the condition is not met.

To personalize the AI-generated response, we'll follow these steps:

1. In the "Add Content" section, select "AI Text" to add the AI-generated response.
2. In the "AI Text" field, enter the following prompt:

You are a friendly and helpful AI assistant for a pizza shop located in Dallas. Your purpose is to thank the user for mentioning us in their stories, letting them know that we really appreciate their support. Keep your responses under 3 sentences and always be kind and concise.

3. Click "Save" to save the AI-generated response.
4. In the "Text" field, you can further customize the response by adding any additional text you'd like to include.
5. Once you're satisfied with the response, click "Publish" to save the changes.

Now, when someone mentions your Instagram account in their story, the AI-generated response will be sent, thanking them for their support and keeping the message brief and friendly.

To activate the story mention response, follow these steps:

1. Go to your Instagram settings and select the "Instagram" option.
2. Under the "Instagram" section, you will see the "Story Mention Response" option. Click on it.
3. Select the flow you just created for the story mention response.
4. Click "Save" to apply the changes.

Now, whenever someone mentions you in their Instagram story, the flow you configured will be triggered. It will check if the user has interacted with you within the last 24 hours. If not, it will send a message thanking them for the mention and expressing your appreciation for their support.

Remember, the specific conditions you set in the flow, such as the time frame for previous interactions, are entirely up to you. You can customize the flow to suit your preferences and avoid overwhelming your audience with too many messages.

When setting up the mention response flow for your Instagram account, you have the flexibility to customize it based on your personal preferences. The key is to strike a balance between providing timely and relevant responses to your audience, while also avoiding overwhelming them with too many messages.

One approach is to add a condition that checks if you have interacted with the user within a certain time frame, such as the last 24 hours. This helps ensure that you don't send multiple messages to the same person in a short period, which could come across as spammy. You can adjust this time frame based on your own preferences, such as 2 hours or 60 minutes, depending on your desired level of engagement.

Another option is to simply send a message to all users who mention you in their stories, without any additional conditions. This can be a more straightforward approach, but you'll need to be mindful of not overloading your audience with too many responses.

Ultimately, the way you configure your workflow will depend on your specific goals and the dynamics of your Instagram community. Experiment with different approaches and monitor the response to find the right balance that works best for you and your audience.