The availability for your preferred date is as follows:

• 11:00 AM
• 11:30 AM
• 12:00 PM

These three consecutive time slots are the next available options in my calendar. Please let me know if any of these work for you, and I'll be happy to book your appointment.

To create an appointment bot, we'll first connect our Google Calendar and set up a dedicated calendar for the bot. Here's how:

1. Go to the "Integrations" section and select "Google Calendar". Connect your calendar and choose the one you want to use.
2. Create a new calendar for the bot by clicking "Add" under the "Calendars" tab. Name it something like "CBB Calendar".
3. Configure the calendar settings, such as custom fields, availability, and restrictions. Be mindful of the minimum day in advance and daily limit settings.
4. Next, create a new flow called "First Availability" to handle the availability check. Use the "Appointment Scheduling" tool and select "Check Availability" for the CBB Calendar.
5. Set up custom fields for the start and end dates, and save the availability information in a custom field called "Availability".
6. To make the availability information more user-friendly, use an AI action to refine the output. Save the formatted response in a custom field called "AI Reply".
7. In the first step of the flow, set the end date by adding a fixed number of days (e.g., 7 days) to the start date.
8. Publish the flow and create a new function called "Check Availability" to trigger it when the user requests appointment availability.
9. Update the prompt to instruct the assistant to request the user's preferred start date and then activate the "Check Availability" function.
10. Finally, create a "Book Appointment" function to handle the booking process. Collect the user's full name and email, and then trigger the booking.

By following this process, you can seamlessly integrate Google Calendar into your appointment bot, providing a smooth and reliable scheduling experience for your users.

To create a customized appointment booking flow with Chatbot Builder AI, follow these steps:

1. Connect Your Calendar: Integrate your Google Calendar with the Chatbot Builder platform to sync your availability.

2. Create a Calendar: Add a new calendar within the Chatbot Builder platform to manage your appointments.

3. Set Up the Availability Flow:

   • Create a new flow called "Availability" to check for open appointment slots.
   • Use the "Appointment Scheduling" tool and select "Check Availability" to retrieve the start and end dates for the availability window.
   • Save the availability information in a custom field.
   • Customize the output message using AI to provide a refined and natural-sounding response to the user.

4. Define the Booking Flow:

   • Create a new flow called "Book Appointment" to handle the booking process.
   • Collect the user's full name and the desired appointment date using custom fields.
   • Trigger the "Book Appointment" function to schedule the meeting on the connected calendar.
   • Provide a confirmation message to the user.

5. Integrate the Flows:

   • In the "Check Availability" function, trigger the "Availability" flow to retrieve the open appointment slots.
   • In the "Book Appointment" function, activate the "Book Appointment" flow to schedule the meeting.

6. Customize the Prompts:

   • Refine the prompts for both the "Check Availability" and "Book Appointment" functions to ensure a smooth and engaging user experience.
   • Leverage the power of AI to format the responses in a natural, conversational tone.

By following this step-by-step approach, you can create a highly customized appointment booking flow that seamlessly integrates with your calendar, provides accurate availability information, and allows users to easily schedule appointments through your chatbot.

To optimize the appointment availability and booking process, we'll leverage advanced configuration options within the appointment scheduling tool:

1. Defining Availability Range: We start by setting the ending date for the availability check. This is done by using a math operation to add a 7-day window to the starting date provided by the user. This ensures we check a reasonable range of availability.

2. Checking Availability: With the start and end dates defined, we use the appointment scheduling tool's "Check Availability" action to retrieve the next 3 consecutive available slots for the selected calendar.

3. Formatting the Response: Instead of simply returning the raw availability data, we use a custom prompt to format the response in a more natural, conversational tone. This includes incorporating the user's original message and using an AI-generated response that is tailored to the specific context.

4. Booking the Appointment: When the user confirms the desired appointment date, we trigger the "Book Appointment" function. This collects the user's full name and email address, and then books the appointment on the selected calendar.

By implementing these advanced configurations, we ensure that the appointment availability and booking process is seamless, consistent, and provides a smooth user experience. The key benefits of this approach include:

• Accurate Availability: The defined date range ensures the system checks for valid, upcoming availability, rather than potentially outdated or conflicting slots.
• Personalized Responses: The custom prompts and AI-generated replies make the interaction feel more natural and tailored to the user's needs.
• Reliable Booking: The dedicated "Book Appointment" function ensures the appointment is properly recorded on the calendar, with all necessary user details collected.

This comprehensive configuration helps to create a robust and user-friendly appointment management system within the conversational interface.

In this section, we have covered the process of creating an appointment bot using the provided tools and features. The key steps include:

1. Connecting your Google Calendar integration and creating a custom calendar.
2. Setting up a flow to check availability, where you define the start and end dates for the availability range.
3. Customizing the output using AI-powered prompts to provide a smooth and engaging user experience.
4. Implementing a function to allow users to book appointments, collecting the necessary information (date, user name, email) and confirming the booking.

By following this approach, you can ensure that your appointment bot accurately reflects the availability in your calendar and provides a seamless booking experience for your users. The emphasis on customization and control over the bot's behavior helps to create a more natural and personalized interaction, tailored to your specific needs.